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Yeastar’s P-Series Update (July 2024)

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Welcome to our latest blog post! We’re excited to bring you the July update for the Yeastar P-Series Phone System. This month’s release includes several new features and enhancements designed to meet your diverse needs and improve your system’s efficiency and flexibility. Here’s what’s new:

Remote Archiving

Running out of storage space? Now you can use Remote Archiving to sync call recordings and system backups to external servers such as Google Cloud Storage, Amazon S3, and FTP/SFTP servers.

  • Boost System Performance: Use the “Auto Cleanup” feature in “System > Storage” to move old and less frequently accessed data to remote servers, improving system performance.
  • Remote Access: Access archives from anywhere with an internet connection, offering flexibility for administrators.

How It Works:

  • Navigate to “System > Archive” in the Management Portal.
  • Each P-Series PBX can connect to up to 10 external archive servers.
  • Choose between one-time or scheduled archiving.

Upon task completion, a new folder (named with the file type, task name, and sync date) is created on the connected archive server for easy identification. Email notifications will be sent to designated contacts upon task completion or failure.

Destination-specific MoH, Greetings, & Ringback Tone

Personalize Customer Interaction: Customize Music on Hold (MoH), welcome prompts, and ringback tones for extensions and ring groups to ensure a professional image for businesses with multiple brands.

Updates on Linkus Mobile Client

Queue Log in/out: A new button allows agents to log in, log out, pause, and unpause from queues with one click, enhancing remote work efficiency.

Call Emergency Numbers via SIM: Enable calling emergency numbers through the GSM dialer by configuring “Call Emergency via Mobile Number” in “Settings > Advanced”.

More Updates and Optimizations

Poly & Wildix Phones Added for Auto-Provisioning: Streamline setup and deployment with added support for Poly (VVX and Edge E Series) and Wildix (WP410R2, WP480R2, WP480R3, WP480R4, WP490R2, and WP490R3) phones.

Debian 12 Support for P-Series Software Edition: Install P-Series Software Edition on Debian 12 for enhanced performance and security.

Install from Major Cloud Platforms: Deploy P-Series Software Edition from AWS Marketplace, AWS Lightsail, OVHCloud, and HETZNER via command line tools.

New API Interface for Voicemail & System Logs: Enhanced integration with new API interfaces for Voicemail and System Logs.

CRM Call Popup Trigger Configuration: Customize events that trigger the Call Popup feature in CRM integration from the Management Portal.

Optimized Agent View for Queue Panel: A compact view for the agent module in the Queue Panel allows more agents to be displayed, ideal for large call centers.

Contact Matching on Operator Panel: Improved call handling efficiency with optimized matching of personal/company contacts.

Search by Last Names in Dial by Name: Enhanced search functionality by last names, making it easier to find the right contacts.

We believe these updates will significantly enhance your communication experience, offering greater flexibility and efficiency. Contact us for a 30-day free trial and let your customers experience these new features firsthand.

Stay tuned for more updates and feel free to reach out with any questions or feedback at sales@elecfron.com!

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Compliance with the UK WEEE Regulations:

Electronic Frontier Limited is classed as a producer with respect to EEE for “users other than private households” under The Waste Electrical and Electronic Equipment Regulations 2013.

Regulation 12 places an obligation on Electronic Frontier Limited to finance the costs of treatment, and environmentally sound disposal of waste electronic equipment (WEEE) from our customers where that WEEE:

  1. (I)

    Is composed of equipment sold to our customers before 13th August 2005 and that is being replaced by products from Electronic Frontier Limited of the same type or that perform the same function.

  2. (II)

    Is composed of Electronic Frontier Limited supplied equipment purchased by our customers after 13th August 2005.

Where Electronic Frontier Limited is responsible for WEEE under the scenario above, it is the responsibility of the customer to deliver the WEEE in question to Electronic Frontier Limited’s chosen recycling facility or designated address, after which point, we will accept any further treatment or recycling costs.

To arrange a delivery of WEEE, please contact Electronic Frontier Limited operations@elecfron.com to allow us to ensure that the correct procedures can be applied.

  • Include contact information and details such as purchase dates, serial numbers, device models and EFL invoice number.

For clarity, where customers wish to dispose of WEEE that is:

  • composed of equipment purchased before 13th August 2005 but that is not being replaced by equipment of the same type or that performs the same function then the customer retains responsibility for disposal under The Environmental Protection (Duty of Care) Regulations 1991.
  • composed of equipment purchased after 13th August 2005, then the original producer of the equipment retains responsibility for treatment and environmentally sound disposal – subject to the provision that this responsibility has not been passed on to the customer through any contractual terms of the original purchase contract