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Unlock New Possibilities with Yeastar’s P-Series Update: October 2024

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We’re excited to share that the Yeastar P-Series Phone System has just received a fantastic October update, brimming with innovative features designed to enhance your communication experience. Whether you’re looking to streamline your operations or improve customer interactions, this update has something for everyone. Let’s take a closer look at what’s new!

1. Seamless Integration with Microsoft SQL

Say goodbye to missed connections! The latest update introduces Microsoft SQL Server integration, allowing you to synchronise your contact database like never before.

Here’s how it benefits you:

  • Instant Caller Recognition: Incoming calls will trigger real-time lookups in your Microsoft SQL database, ensuring that you see the caller’s information instantly on your phone. No more guessing who’s on the line!
  • Smart Contact Synchronization: Keep your PBX phonebooks up-to-date with scheduled contact syncs. You can choose to synchronise specific contacts or entire groups based on various criteria, making it easy to manage your connections.
  • Intelligent Call Routing: Let the P-Series do the heavy lifting! Inbound calls can be automatically routed based on predefined rules, directing them to the right extensions or queues for a more organised response.

2. Enhanced Zoho CRM Integration

We’re also thrilled to unveil the upgraded Zoho CRM integration via Zoho PhoneBridge. This enhancement transforms how you connect and engage with your customers right from your CRM platform.

Exciting Features Include:

  • Effortless Click-to-Call: Initiate calls directly from Zoho CRM with a simple click—no more fiddling with extensions!
  • Dynamic Call Pop-ups: When a call comes in, you’ll see a handy business card view with all relevant caller information, enabling quick note-taking and call management.
  • Follow-Up Made Easy: After each call, set up follow-up activities without skipping a beat. Keep your sales momentum going strong!

3. Optimised Linkus User Experience

This update also focuses on enhancing the Linkus UC Clients experience, making it more intuitive and user-friendly than ever before.

  • Hold Multiple Calls: Users can now manage up to six simultaneous calls across the Linkus platforms, making multitasking easier.
  • Custom Presence Messages: Add personalised messages to your presence status for better visibility among your team.
  • Agent Monitoring Made Simple: Queue managers can now track agents’ status, including login/out times and reasons for pauses, directly from the wallboard interface.
  • Rapid Redial: Need to call someone back? A quick click on the dial pad will automatically redial the last number you called.
  • Function Key Templates: Administrators can create function key templates, allowing for bulk configuration of settings across multiple users—saving time and ensuring consistency.
  • And more..
Datasheet

Dive into the New Features Today!

We’re excited for you to experience these transformative updates firsthand. To explore the latest features, upgrade your P-Series firmware through the management portal today! If you’re new to the P-Series, don’t forget to take advantage of our 30-day free trial and discover the robust capabilities it offers.

If you’re curious to learn more or ready to take the next step, our expert team is here to help. Reach out to us at sales@elecfron.com for more information or to get started with Yeastar. We’re excited to assist you in enhancing your business communications!

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Compliance with the UK WEEE Regulations:

Electronic Frontier Limited is classed as a producer with respect to EEE for “users other than private households” under The Waste Electrical and Electronic Equipment Regulations 2013.

Regulation 12 places an obligation on Electronic Frontier Limited to finance the costs of treatment, and environmentally sound disposal of waste electronic equipment (WEEE) from our customers where that WEEE:

  1. (I)

    Is composed of equipment sold to our customers before 13th August 2005 and that is being replaced by products from Electronic Frontier Limited of the same type or that perform the same function.

  2. (II)

    Is composed of Electronic Frontier Limited supplied equipment purchased by our customers after 13th August 2005.

Where Electronic Frontier Limited is responsible for WEEE under the scenario above, it is the responsibility of the customer to deliver the WEEE in question to Electronic Frontier Limited’s chosen recycling facility or designated address, after which point, we will accept any further treatment or recycling costs.

To arrange a delivery of WEEE, please contact Electronic Frontier Limited operations@elecfron.com to allow us to ensure that the correct procedures can be applied.

  • Include contact information and details such as purchase dates, serial numbers, device models and EFL invoice number.

For clarity, where customers wish to dispose of WEEE that is:

  • composed of equipment purchased before 13th August 2005 but that is not being replaced by equipment of the same type or that performs the same function then the customer retains responsibility for disposal under The Environmental Protection (Duty of Care) Regulations 1991.
  • composed of equipment purchased after 13th August 2005, then the original producer of the equipment retains responsibility for treatment and environmentally sound disposal – subject to the provision that this responsibility has not been passed on to the customer through any contractual terms of the original purchase contract