Your CPE, configured and delivered, without touching a box
From your order system to the subscriber's doorstep: we hold your stock, load your firmware and configuration, brand it, ship it and report back. You keep your platform and your process; we keep the bench busy.
Bespoke fulfilment, built around your process
OrderBuilder II plugs into your order system; everything after that happens on our bench.
Provisioning centre
A dedicated UK facility for pre-configuration, customisation, firmware control and bulk rework, opened in 2025 as service-provider volumes grew.
Opened 2025Direct fulfilment
Orders arrive from your systems over XML or the web portal; devices ship configured and branded straight to the subscriber, with tracking fed back.
OrderBuilder IIBonded stock
Pre-purchase or bond CPE in the UK so a launch, a migration or a seasonal peak never waits on a container.
Guaranteed availabilityYour platform, our provisioning
Devices ship pre-registered to your TR-069 / TR-369 platform: TP-Link Aginet, Incognito or your own ACS. You run it; we provision to it, and our support desk covers the hardware.
Aginet · Incognito · your ACSSix steps, and none of them need your staff
Your system raises the order; our bench takes it from there. This is the short version. The journey page walks every step with who does what.
Order
Your provisioning or order-management system sends the order to OrderBuilder II over XML, or your team keys it into the web portal.
Step 01 · OrderBuilder IIStock
The device is allocated from stock we hold for you in the UK: pre-purchased, bonded, or called off from our own shelves.
Step 02 · Bonded stockConfigure and customise
Your firmware build, your configuration and your branding on the unit, the box and the label, all applied on the bench before it is sealed.
Step 03 · Provisioning centrePack and ship
Despatched direct to the subscriber or to your engineer, in your name, with tracking fed back to your system.
Step 04 · Direct fulfilmentManage
In service, your NOC manages the device over TR-069 or TR-369 on your own platform. We provision to it; you run it.
Step 05 · Your ACSSupport and returns
Our UK support desk covers the hardware, with vendor escalation behind it, and handles warranty returns and exchanges.
Step 06 · One support deskBuilt for the way you sell connectivity
The bench is the same; the programme is shaped around your network, your brands and your rollout.
Altnets
Building out full fibre and launching area by area: bonded stock for the rollout, gateways registered to your ACS before they ship, and a bench that keeps pace with connections.
ISPs and telcos
An established base on mixed access: fibre, DSL and 4G/5G CPE from one bench, with firmware control across the estate and migrations reworked in bulk.
Wholesale and white-label
Selling through partners or under more than one brand: each device branded and boxed for the brand it belongs to, shipped in that name, reported back to you.
Planning a CPE programme?
Tell us your volumes, devices and provisioning system. We will map the journey with you and show you what the first ninety days look like.
Or call sales on 01189 166 945 · UK office hours, Monday to Friday, 9am to 5:30pm

