Electronic Frontier Limited
  1. Home
  2. From your order system to your subscriber's doorstep
Service providers · Provisioning & fulfilment

From your order system to your subscriber's doorstep

OrderBuilder II, our own fulfilment platform, run from a dedicated UK Provisioning Centre, sits inside your provisioning process so every router, ONT and gateway arrives configured, branded and ready to plug in.

Talk to the service-provider teamCPE on the shop
2025Dedicated Service Provider Provisioning Centre opened
0touches needed from you between order and installed device
Your ACSDevices pre-registered to your TR-069 / TR-369 platform
DirectFulfilment to the subscriber, in your branding
Interactive

The service provider journey

Six steps. Click each one to see what happens, who does it, and what, if anything, you have to do.

Step 1 of 6

Order

Your provisioning or order-management system sends the order to OrderBuilder II over an XML link, or your team keys it into the secure web interface. Customer details and the configuration profile travel with it.

  • XML / API integration or manual web entry
  • Customer, address and service data captured once
  • Configuration profile selected automatically
1integration, then it runs
Who does itYour systems → OrderBuilder II
What you doNothing, once integrated
Device management

Choose the platform, keep the process

OrderBuilder II is platform-agnostic. Pick the management system that fits your estate and your budget; we provision devices to it and support the hardware.

TP-Link Aginet

TP-Link's service-provider suite: TAUC brings a TR-369 USP cloud server, carrier-grade TR-369 CPE and a customised mobile app; Aginet ACS handles remote operations and diagnostics; Aginet Config deploys your default configuration so it survives a factory reset; the Aginet App lets subscribers manage their own Wi-Fi.

  • TR-369 USP as well as TR-069
  • ISP-customised defaults that persist
  • Subscriber app reduces support calls
TP-Link Aginet
Beyond the bench

The rest of the service-provider menu

Technical services

Pre and post-sales support, pre-configuration and fulfilment, product customisation, firmware support.

Marketing services

Design and print, email marketing, product customisation, webinars and seminars, joint marketing activity.

Logistical services

RMA handling, large and bonded stocks, provisioning and fulfilment, reporting, same-day despatch on orders by 4:30pm.

Commercial services

Flexible credit terms, account management, product updates, roadmap information and early sight of new technology.

Hardware partners

The CPE we provision

Zyxel Communications

DSL, fibre and 4G/5G CPE, gateways and mesh Wi-Fi built for operators, from a vendor EFL has worked with since the early 90s.

TP-Link Aginet

Carrier-grade gateways, ONTs and Wi-Fi with the Aginet management suite behind them.

Map your journey with us

Tell us your volumes, devices and provisioning system. We'll show you what the first ninety days look like.

Talk to usTechnical support

Or call sales on 01189 166 945 · UK office hours, Monday to Friday, 9am to 5:30pm

Call sales Shop online

Compliance with the UK WEEE Regulations:

Electronic Frontier Limited is classed as a producer with respect to EEE for “users other than private households” under The Waste Electrical and Electronic Equipment Regulations 2013.

Regulation 12 places an obligation on Electronic Frontier Limited to finance the costs of treatment, and environmentally sound disposal of waste electronic equipment (WEEE) from our customers where that WEEE:

  1. (I)

    Is composed of equipment sold to our customers before 13th August 2005 and that is being replaced by products from Electronic Frontier Limited of the same type or that perform the same function.

  2. (II)

    Is composed of Electronic Frontier Limited supplied equipment purchased by our customers after 13th August 2005.

Where Electronic Frontier Limited is responsible for WEEE under the scenario above, it is the responsibility of the customer to deliver the WEEE in question to Electronic Frontier Limited’s chosen recycling facility or designated address, after which point, we will accept any further treatment or recycling costs.

To arrange a delivery of WEEE, please contact Electronic Frontier Limited operations@elecfron.com to allow us to ensure that the correct procedures can be applied.

  • Include contact information and details such as purchase dates, serial numbers, device models and EFL invoice number.

For clarity, where customers wish to dispose of WEEE that is:

  • composed of equipment purchased before 13th August 2005 but that is not being replaced by equipment of the same type or that performs the same function then the customer retains responsibility for disposal under The Environmental Protection (Duty of Care) Regulations 1991.
  • composed of equipment purchased after 13th August 2005, then the original producer of the equipment retains responsibility for treatment and environmentally sound disposal – subject to the provision that this responsibility has not been passed on to the customer through any contractual terms of the original purchase contract