To raise a support ticket, please either email support@elecfron.com or login to the left and use the form.
You may also call us on 0844 875 1582 but we would appreciate it if you raised a ticket first.

For pre-sales enquiries we just need a clear understanding of the requirement and/or project scope so that we can advise you of the most appropriate solution.

When raising a support ticket, please include:

* Details of the Product and Software/Firmware
* Description of the problem (one issue per ticket)
* Network topology diagram if issue is complex or unusual
* Configuration/Diagnostic files if appropriate

If you can provide remote access that will often help us to resolve the problem more quickly.
Download our TeamViewer Quick Support tool now.

Thanks.

EFL Technical Support