ZyXEL Hospitality Solutions

Why ZyXEL?

Over 400,000 European companies choose ZyXEL forenterprise solutions
A history of delivering the finest Telco technology availabletoday for business
Providing our customers with the ability to develop their business with industry-leading support
Complete solutions
Comprehensive offering from a single vendor
Proven leading edge technology

What are the Benefits for Hospitality Businesses?

Create Customer Loyalty

Experiencing secure, always-on and easy-to-use connectivity is a good way to make customers feel way to increase customer satisfaction.

Increase Revenue Opportunities

A well-designed broadband internet access solution offers an extensive range of marketing and revenue enhancing opportunites such as:

In-room revenue Meeting room revenue
Online advertising income E-commerce
Special services such as VoIP, printing online, Video on Demand (VoD), etc.

Increase Occupancy

A complete, easy-to-use broadband internet infrastructure attracts more customers, increases occupancy rates and enhances perception of the hotel brand.

Offer Robust Security and Regulatory Compliance

The solution allows authorised users onto the network and keeps data private as it travels through the airwaves. It keeps security threats at bay and enables business to comply with EU Directives.

Improve ROI

Through feature-rich products, operational simplicity, and flexible architecture, ZyXEL hospitality solutions can help to improve profits and protect investments.

Benefits for Hospitality Resellers

The hospitality market has a high growth potential
ZyXEL offers complete hospitality solutions
Potential new vertical market for resellers
Up selling opportunity due to an open architecture
Quick and easy hotspot as 'door opener' to attract new customers
Opportunities to add your own service offerings to the solution
Comprehensive training and marketing support by ZyXEL

Connecting the Future

Realise your business potential, maximise customer retention and service levels by embracing the latest technology to deliver internet access with ZyXEL hospitality solutions.

Scaleable Solutions for all Types of Hospitality

The hospitality industry includes a vast array of businesses ranging from hotels, leisure centres, theme parks, conference venues, sports stadiums, airports to retail hospitality in the form of bars, restaurants and chains of high street coffee shops. These businesses are striving to deliver superior levels of service throughout every part of their organisation and to maximise how these additional services can create new revenue streams and provide a competitive edge.

From Internet to Triple Play Service

One way to achieve this is to provide a broadband internet connectivity service for customers throughout the business. This is the first step as once deployed broadband can enable other applications such as Voice over IP, Video on Demand and video streaming. These applications are already becoming common place and are being deployed in the more innovative hospitality environments.

Customer Satisfaction as a Business Advantage

Offering internet access increases not only the attractiveness of the business and the satisfaction of the guests. It also represents an enormous potential for increased revenues and the marketing of special offers and promotions. With ZyXEL hospitality solutions it is especially easy for hospitality operators that wish to invest in their own system. They become independent and can freely integrate this service into business and marketing activities.

Internet Infrastructure:

Flexiblity and pricing freedom
Integral internet service offerings
No running costs or fees
Increased attractiveness of your business
Enhanced service for your guests
Simple maintenance and operation by your personnel
Increased marketing potential

Internet as a Service

In an increasingly competitive marketplace the attraction of new clients and the retention of existing customers is a key. The hospitality solutions from ZyXEL have been designed to grow with business and needs.

Increase Customer Loyalty

The hospitality market faces enormous competition. In an age where visitors or travellers can easily visit Web sites to compare offerings, the service organisations provide to customers must stand out above the competition. To increase customer retention and enhance competitive differentiation, hospitality businesses must create a distinctive customer experience.

Attract New Guests

As business travel grows and recreational travellers increasingly expect to “stay connected,” offering efficient, easy-to-use high-speed internet access in hospitality locations attracts new business. Existing customers lodge fewer complaints and experience higher levels of satisfaction and appreciation when easy access to broadband is part of their hospitality experience.

Satisfy Customers without Increasing Costs

Thriving in today’s highly competitive hospitality area requires a high level of customer satisfaction. Increasingly, customers expect high-speed internet access as an available amenity. For the hospitality professional, offering this important value-added service must be balanced against total cost of ownership.